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Matsuura Machinery USA, Inc. Selects Parts Support Representative

Matsuura Machinery USA, Inc. has selected Katie Evert as the company's Matsuura Parts Support Representative.

"Katie's customer resolution experience, proficiency in learning various computer programs and enthusiasm for Matsuura machine tools make her a great addition to our team," said Santana Smith, Matsuura Machinery USA, Inc. Parts Manager.

Evert possesses over a decade of hands-on experience in management, sales and customer service. She most recently worked as production manager for an organization where she served as the liaison between company representatives, contractors and customers.

Evert will be responsible for order intake and providing distributor support for all Matsuura USA part orders. She will also support the parts department in maintaining and analyzing parts order data and communicating with distributors and customers to verify information on parts needed, confirm availability and order status, send estimates, provide order confirmation and follow-up on estimates and order status as needed.

"We recognize the investment our customers make in purchasing the finest machine tools for their business and understand that professional and responsive service and parts ensures peace of mind about their buying decision. Katie is a welcome addition to our team," Smith concluded.

Evert earned a bachelor's degree in psychology from Hamline University.

For more information contact:

Matsuura Machinery USA

325 Randolph Ave., Ste. 100

St. Paul, MN 55102

800-518-4584 / 651-289-9700

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