Browse by Editorial Category
Browse by Edition Date

November 2015

Skip Navigation Links.
Expand Applying TechnologyApplying Technology
Expand Cutting Tools and AccessoriesCutting Tools and Accessories
Expand Finishing-Grinding-AbrasivesFinishing-Grinding-Abrasives
Collapse GeneralGeneral
Tsugami/Rem Sales to Host East Coast PMPA Mini Technical Conference
Hyundai WIA and New Illinois Distributor Host Open House
Sawing Systems to be Exhibited at ALUMINUM USA
Yama Seiki to Host Technical Turning Seminar November 11
Techniks to Exhibit at FABTECH
ARKU Introduces New Line of Deburring and Edge Rounding Machines at FABTECH
JMT to Unveil New High-Efficiency Fiber Laser at FABTECH
Murata Machinery to Exhibit at FABTECH
MJC Engineering & Technology to Feature Hydraulic Systems at FABTECH
BEX to Feature a Variety of Spray Nozzles at FABTECH 2015
Amada Miyachi America to Highlight LMWS Laser Marker Workstation at FABTECH 2015
Lincoln Electric to Showcase Advanced Technology at FABTECH 2015
technotrans AG to Exhibit Spray Lubrication System at FABTECH
FABTECH 2015 Registration Open
Methods to Host TechFest2015 November 4–5
Rollomatic to Hold OpenHouse 2015
Massachusetts Governor Baker Visits Adcole Corporation
Expanded R&D Center to Deepen Additive Manufacturing Capabilities
CNC Gantry Machines Offered by Arthur Machinery
Sawing Systems to be Exhibited
Mid-Size Diameter Workholding Chucks
Central Tube and Bar Opens Expanded Facility in Tulsa
Cline Tool Opens Three Locations in 2015
Expanded Double Column Bridge Mills
Predictive Computing Monitors Saw Blades
DMG MORI USA Launches Customer-Centric Sales and Service Model
Doosan Infracore America and Ellison Technologies, Inc. Announce New Distribution Agreement
Fives Reinforces its Offer to the Aerospace Industry with the Acquisition of Lund Engineering
Flow Waterjet Opens Waterjet Applications and Training Facility
Georgia Northwestern Technical College Machine Tool Technology Program Earn Accreditation from NIMS
Gates EL Breaks Ground for New Facility
Harvey Tool Acquires Helical Solutions
Hurco Distributors Win Awards at National Meeting
Midwest Distributors Sweep Awards at Hurco National Meeting
Brooks Associates Wins Top Five Award at Hurco National Meeting
Tennessee Distributor ACI Wins Top 5 Award at Hurco National Meeting
Southwest Distributors Win Awards at Hurco National Meeting
Hyundai WIA and New Illinois Distributor Host Open House
The IMTS Show 2016 Expands Its Offerings
EDM Technology Displayed to Dealer Network
Mazak Announces Distributor Update for Kansas and Western Missouri
Methods to Host TechFest2015 November 4-5
Microscan Announces Acquisition of Label Vision Systems
Fiber Laser to be on Display
NCSIMUL SOLUTIONS Interface Now Available on the Machining Cloud
Partnerships will Prepare More Students and Workers for Success
Thermal Spray Plasma Controller
Okuma and Sandvik to Host Aerospace Learning and Manufacturing Event
Intelligent Technology for CNC Machining
PADT Acquires Stratasys Reselling Business of CADCAM Systems
Patti Engineering Achieves FANUC ASI Status
Penn Stainless Products' Western Pennsylvania Facility Nearly Complete
PIP Expands Domestic Manufacturing Facility
Performance Racing Industry Trade Show 2015
Renishaw Appoints MillenniTEK as U.S. Reseller
Renishaw Breaks Ground for New Facility
Richland College Launches NIMS Accreditation Initiative
C-Frame Fixture with Large Valve Clamping Capability
Installation of Additional Presses in Midwest Region
Additive Manufacturing Machines and Materials Added to Online Database
Stratasys Announces New Reseller Allegheny Machine Tool
SURFCAM Offers New West Coast Training Site
Machine-Ready Manifold Blanks
New Features for Metalcutting Modeling Product
Custom All-Electric Tube Bender Accelerates Production
Workshops for Warriors Awarded $75,000 Grant by JPMorgan Chase & Co.
Mill-Turn Larger Diameter Bars
Expand MaterialHandling-AGVs-Storage-InvCtrlMaterialHandling-AGVs-Storage-InvCtrl
Expand People In The NewsPeople In The News

show all editions →

Click here to watch Tutorial Videos >

IscarIscarSST ConsumablesSST Consumables

DMG MORI USA Launches Customer-Centric Sales and Service Model



DMG MORI has launched a direct-to-customer sales and service model in the United States. The company will double its existing local service and sales centers to 27 locations across the country in close proximity to customers.

"This expansion will enable DMG MORI USA's sales and service teams to more efficiently and effectively serve more than 13,000 customers with nearly 100,000 machine tool units across industries including aerospace, automotive and medical industries," said a company spokesperson.

"The new model will connect DMG MORI USA employees closely to customers and will speed up critical processes, such as managing local service support and sharing new product improvements based on the feedback of U.S. customers. It also maximizes the company's ability to quickly reach and service machines, and take immediate action on customer feedback. This direct sales and service model is part of a longstanding effort by DMG MORI to closely partner with customers," said the spokesperson.

"DMG MORI USA will partner on a very localized basis with our customers to improve value and outcomes, and ensure they are fully connected to the innovative power we can offer through our global size and scale," said Dr. Thorsten Schmidt, who will lead DMG MORI USA as Chief Executive Officer. "This transition also opens great opportunities for DMG MORI employees who will now have the freedom to work directly with customers, co-create advancements and deliver insight-driven solutions."

The move to more localized service accompanies several internal DMG MORI USA leadership changes. DMG MORI's Global Executive Board selected Dr. Schmidt to lead DMG MORI USA, calling upon Dr. Schmidt's more than 13 years of leadership experience within the company to run the U.S. market.

Dr. Schmidt will be supported by a management team of leaders currently working at DMG MORI USA. Current President and CEO Mark Mohr will support the new sales and service organization as President of the DMG MORI Manufacturing plant in Davis, CA, utilizing his knowledge of customer needs in future product developments.

Finally, with the expansion, DMG MORI USA will be focused on a large-scale recruitment effort in local markets. "This effort will ensure the best regional talent is brought on board to local sales and service centers, and exemplifies DMG MORI USA's continuing commitment to supporting and expanding local economies with recruitment, training and educational investment efforts," said the spokesperson.

For more information contact:

DMG MORI - Americas Headquarters

2400 Huntington Blvd.

Hoffman Estates, IL 60192

847-593-5400

Service Hotline:

855-DMG-MORI (364-6674)

www.us.dmgmori.com

< back