Eriez 5-Star Service capabilities include rebuild/repair of a wide range of equipment manufactured by both Eriez and competitor companies. According to Eriez, the company is currently experiencing a rise in requests for service of non-Eriez equipment.
The 15,000 sq. ft. Eriez 5-Star Service Center, located in Erie, PA, is fully staffed and equipped to repair and rebuild magnetic separators, feeders, conveyors, screeners and classifiers, metal detectors, eddy current separators, lifting magnets, magnetic coolant cleaners, magnetic belt conveyors, magnetic chip and parts conveyors and more. On-site field service is also available anytime, even on short notice.
"When it comes to competitor equipment, we see suspended electromagnets and lifting magnets most frequently," explained Eric Taylor, Supervisor - Remanufacturing Services. "Whether a piece of equipment is manufactured by Eriez or a competitor, our expert team will restore it to `like new' condition. When necessary, many departments come together to get the job done."
Eriez 5-Star Service provides complete testing, diagnostics, teardown, inspection and updated electronics and assemblies. All rebuilt Eriez equipment leaves with a one year "as new" warranty. Coils for Eriez 7000 Series Suspended Electromagnets come with a five-year warranty.
Through the 5-Star Service Program, customers get the resources and materials they need, including downloadable parts lists, equipment installation and operation manuals and other information available online at erieznews.com/nr379. The Eriez team is also available 24/7 through the 5-Star Service hotline at 888-999-ERIEZ (3743).
For more information contact:
Eriez Manufacturing Co.
2200 Asbury Road
Erie, PA 16506
800-345-4946 / 814-835-6000
eriez@eriez.com
www.eriez.com