LVD Strippit has opened its Southeast and Southwest Support Centers. Pictured is the Southeast Support Center in Charlotte, NC.
LVD Strippit has announced the opening of its Southeast Support Center located in Charlotte, NC, and its Southwest Support Center in Dallas, TX. The two new regional facilities are dedicated to improved customer care at the local level. They join the company's Midwest Support Center opened in 2016 and its Northeast Support Center located at LVD Strippit headquarters in New York State.
The Southeast Support Center will provide technical service, support and training for customers in the South Atlantic and East South Central states. The Southwest Support Center will service and support customers in the Southwestern/Central United States, including California, Nevada, Colorado and New Mexico.
The new Support Centers will offer comprehensive service support, including spare parts, upgrades and retrofits. Commonly required components needed for emergency and scheduled repair and maintenance services will be stocked. A staff of factory-trained service technicians will provide prompt response to on-site service requests, as well as offer technical support by phone. The facilities will also showcase a range of LVD Strippit sheet metal fabrication equipment for customer training and product demonstration purposes.
Service Manager Matt Keever will oversee operations at the Southeast facility. Keever has 12 years' experience with the company in a technical support capacity. Service Manager John Wolf will direct all operations at the Southwest Support Center. Wolf joined LVD Strippit in 2016 and brings 20 years of experience in the fabrication industry.
"We have made an investment in four dedicated, strategically located centers to provide the local focus and presence to better support our customers across the U.S.," said Customer Service Manager Mathieu Vanbraekel. "Our support centers in the Northeast, Midwest, Southeast and Southwest give us the infrastructure to provide faster response times and increased service capabilities to keep customers' equipment operating at peak levels."
For more information contact:
LVD Strippit
Southeast Support Center
4514 Westinghouse Boulevard
Charlotte, NC 28273
704-315-6443
clt@strippit.com
www.lvdgroup.com
LVD Strippit
Southwest Support Center
1861 Valley View Lane
Farmers Branch, TX 75234
469-458-2625
dal@strippit.com
www.lvdgroup.com