Global Shop Solutions Names Sr. Director of Customer Services

Global Shop Solutions has named Nick Knight as the firm's new Senior Director of Customer Services.

A Global Shop Solutions employee for more than a decade, Knight previously served as a member of the Service Team, Consulting Project Manager and most recently as Director of Consulting. In these positions, he helped drive growth in successful ERP implementations and consulting services revenue while leading the company's global expansion into China, Asia-Pacific, Mexico, Australia and Canada. As Senior Director of Customer Services, Knight will oversee the consulting group, custom group, account representatives and four international offices totaling nearly 70 employees.

Dusty Alexander, CEO of Global Shop Solutions, said, "Nick's combination of experience, technical knowledge and ability to communicate with our customers to resolve their manufacturing problems makes him qualified to lead our Customer Services group. Putting these four groups under his direction will enable greater teamwork and take our existing customers to a new level of success."

Knight began his career in the manufacturing industry working at a machine shop in Houston, TX, at the age of 16. While there, he gained experience using Global Shop Solutions ERP software. "After joining Global Shop Solutions he displayed a knack for helping customers use the software to improve their production process, and went on to build an industry-leading consulting and project management group that continues to simplify manufacturing for Global Shop Solutions users every day," said a company spokesperson.

For more information contact:

Global Shop Solutions, Inc.

975 Evergreen Circle

The Woodlands, TX 77380

888-851-1248

www.globalshopsolutions.com