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November 2011

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FISHER/UNITECH Offers SELive Online Chat Application for SolidWorks



FISHER/UNITECH is offering SELive, an online chat application fully embedded into SolidWorks software. SELive allows technical support engineers to view a customer's screen and take control if needed for diagnosis and solution. SolidWorks users simply install the web application and launch a chat session directly from the SolidWorks Task Pane. FISHER/UNITECH is the only reseller offering online chat functionality for SolidWorks technical support, the company said. SELive is available for download at www.supportexpresslive.com.

"SELive offers our subscription customers a way to instantly connect with our technical support team," said Rich Nobliski, Vice President of Technical Services at FISHER/UNITECH. "It gives users yet another way to get support, in addition to our toll-free phone and online case creation options. Because SELive is a web application, any updates to it are pushed via the web to the local installation, meaning users will always have the most recent version."

For more information contact:

FISHER/UNITECH

1150 Stephenson Hwy.

Troy, MI 48083

800-816-8314 / 248-577-5100

info@funtech.com

www.funtech.com

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